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Privacy Policy

Mode Hair Salon Limited / Privacy Policy / Updated February 2018

This Policy details the purposes for which and the way in which we may collect and use personal information that we may obtain about you.

By accessing or browsing our website, or submitting your contact details via our website, you confirm that you have read, understood and agree to this Privacy Policy. If you do not agree with any part of this Privacy Policy, you must not use our website.

Our website is owned and operated by Mode Hair Salon Limited (Company Number 05989150) and whose registered office is at 57 Frodsham Street, Chester, CH1 3JJ (referred to as “Mode”, “our”, “us” or “we”) in this Policy.

Information we collect

We may collect the following personal information about you:  your name, date of birth, telephone number, email address, contact address, products and treatments you have had at our salon as well as any allergy information.  This is so that we can contact you about appointments, services and promotions.   If you send any emails to us we will keep a record of your emails.

We also collect information when you use any Mode pages Facebook, Instagram or other social media; when you enter competitions, prize draws or promotions; hold one of our discount cards.

How we use the information we collect

All the information we collect from you is used by us to keep records of the services and products you have purchased from our salon.  We are committed to only use your personal information for:  contacting you about your appointments, monitoring the products and services you have from us, processing your payments in the salon.

Providing you with information about the products and services we offer

We may contact you from time to time (by post, telephone, SMS or email) about products, services, events, promotions and special offers. We will let you know how you can opt-out of marketing information.  Marketing communications from Mode may include advertising for or offers from third parties.

Affiliate Websites

We may partner with various trusted third party companies to provide goods and services to you. These goods and services can be accessed through links on our Website to the third party company’s microsite. A microsite is a website which is owned and operated by a third party company but may be Mode branded or is co-branded with the relevant affiliate. Please refer to the privacy policy on the relevant microsite for details of how your personal information may be used. If you have any queries or concerns regarding the microsites, please contact the relevant third party as detailed in their privacy policy.


All emails you receive from Iceland will come from an email address ending in If you receive any emails claiming to be from Mode which do not end in these may be fraudulent.

Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by writing to us at our registered office.

Access to information

You have the right to access information held about you. Your right of access can be exercised in accordance with the Data Protection Act 1998. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Updating your information

You must make sure that any information you provide to us is correct and complete. You can ask us to correct or update your personal information at any time by writing to us at the address set out below.

Changes to our privacy policy

Any changes we may make to our Privacy Policy in the future will be posted on this page.


Questions, comments and requests regarding this Privacy Policy are welcomed and should be addressed to Mode Hair Salon Limited, 57 Frodsham Street, Chester, CH1 3JJ.

© 2018 Mode